Technical support
Crashes, lag, connection issues and bugs.
DonutSMP support · avg. response ~3h
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Store & purchases
Ranks, shards, missing items and billing.
Account & login
Linking, logins and account access.
Punishment appeal
Appeal a ban, mute or other sanction.
Media application
Apply for the creator program and perks.
Privacy & data
Data requests, GDPR and account removal.
Other
Anything that doesn’t fit the categories above.
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